PBS Money Back Guarantee -Seller Obligations

At PatriotBuySell, we stand behind your buyers with our PBS Money Back Guarantee. It is simple: buyers get the item they ordered, or they get their money back.

What the Guarantee Covers for Buyers

Our PBS Money Back Guarantee automatically covers most transactions on patriotbuysell.com. Buyers are protected and entitled to a fast refund with no extra fees if:

• Their item doesn't arrive.

• The item is faulty or damaged.

• The item doesn't match the listing description.

Your Responsibilities as a Seller

While we proudly offer this guarantee to instill buyer confidence, it is highly important that you—the seller—take all necessary actions to ensure this guarantee never needs to be used.

When this money back guarantee is triggered, it indicates that a seller's rule or procedure was not followed. To prevent claims, returns, and penalties, you are expected to:

• Accurately Describe Items: Ensure your listings reflect the exact condition, brand, and features of the item.

• Ship Promptly & Provide Tracking: Send items out within your stated handling time and upload valid tracking.

• Package Securely: Protect items in transit to prevent faulty or damaged goods.

• Communicate Clearly: Resolve buyer questions or issues before they escalate to a formal marketplace claim.